The Importance of Online Customer Reviews

The Importance Of Online Customer Reviews

90% of consumers read online reviews before visiting a business.

88% Of Consumers Trust Reviews As Much As Personal Recommendatations.

Customers are likely to spend 31% more on a business with 4 & 4 star reviews.

72% say that positive reviews make them trust a local business more.

92% of users will use a loca business if it has at least a 4-star rating.

72% of consumers will take action only after reading a positive review.

Reliable, Expertise & Professional are the most important reputation traits for a local business.

86% of people will hesitate to purchase from a business that has negative online reviews.